Apple has again pushed out another new build of its iOS 9.3 mobile operating system, attempting to fix issues related to an Activation Lock bug that was first seen on older iPhones and iPads.
The new update is still called the iOS 9.3, however, the build number has been changed, distinguishingly to 13E237. The users who have yet not made their way out of the Activation Lock Screen that first appeared last week will have to first restore their devices by using the iTunes and then will be able to download the latest update.
Apple stopped signing the previous, broken version of iOS 9.3 for older devices last week. The problem occurred in the password authorization phase of the iOS 9.3 setup process.
Moreover, Cupertino also confirmed that the problem affected iPhone 5s and earlier and iPad Air, but before that AppleInsider was the first to report the issue and had noted that certain device owners were unable to proceed past the password authentication stage after updating to iOS 9.3.
As for getting their hands on the latest update, some users have confirmed that they have found success in downloading iOS 9.3 through iTunes on a Mac and installing the firmware via a hardwired connection, suggesting there is an underlying issue on Apple’s end. Others have figured that full system restore also works, though, the whole method is entirely hit-or-miss.
For the iPad 2, 13E236, which is a different build, was released to address the issue that the users were having in the authentication.
Apple has also published a support document offering workaround suggestions to fix this issue. The company urges affected users to reset their password through iCloud, perform an iTunes-based installation and activation, or remove Activation Lock through iCloud.com. Though, according to the reports and the general response from the users, the methods are definitely not successful in many cases.